D-Mack Joomla! Support

Before contacting us, please ensure you have checked the following information...

  • Ensure the version of our extension is compatible with your version of Joomla! 
  • Confirm you do NOT have PHP code(s) in ANY of the input or text area fields in the configuration settings for the extension
  • Confirm you can send a 'standard' Joomla! email using ANY OTHER METHOD other than the extension
  • Try 'Resetting' all the options for the extension to their default values
  • Try completely uninstalling the component then Re-install and test WITHOUT changing any of the settings

If everything above seems to checkout correctly, please send us an email that details the following:

  • Your Joomla! version number
  • Our extension version number
  • Any and All Error messages you might be receiving
  • Complete details on exactly what is not functioning properly
  • Confirmation that you can send a 'standard' Joomla! email using any other method other than this component
  • URL Address to your site where we can see/test the error(s) (if applicable)

Click Here to Email D-Mack Joomla!

This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.

D-Mack Media Site: http://www.dmackmedia.com

D-Mack Joomla! Extensions

If you have any suggestions or have found a bug, please Contact Us

All D-Mack Joomla! Extensions are licensed under GNU/GPL.